Collaboration software enables employees to remain fluid and connected, so they can share information with those who matter via voice, video and instant messaging.
Remote Working Tools that Make Life Easier
It's no mystery that technology is a big part of what makes remote working possible. The right technology can take your remote working experience from survivable to seamless.
Meetings are more productive when employees can transition between chat, voice and video seamlessly on a single cloud application. For your workers to be successful, they need to continuously collaborate as a team, by leveraging a workspace as if they are in the same room, where they can meet, share ideas face to face, capture notes, store files and return when they next meet as a group.
InAttend offers a broad range of integrated functions for achieving high-quality attendant performance, particularly during periods of high volume traffic. Integrated directory search and presence information on each contact enhance the potential for successful first-call transfers. InAttend displays the activity and availability of the contact being called, the contact’s organizational affiliation and information about when the contact can be reached if not available. Attendants can also send messages to contacts via different message systems when immediate interaction is required.
As the directory and activity management platform in CMG Suite, CMG Web offers a host of integrated self-serve features, like powerful corporate directory search functions, presence- and activity-based call routing as well as calendar synchronization. These user-friendly collaboration features extend from PC to smartphone and tablet, catering to the mobile workforce of today’s enterprise. Additionally, the CMG Web integrates with other automated self-services, such as interactive voice response, automated attendant and visitor management.